AYDESIGNS

For International Buyers

International Shipping  

We happily ship to all countries. We deliver our products by “The General Directorate of Post and Telegraph Organization (PTT)”with tracking. We share the tracking barcode to the customer by e-mail once it is dispatched. We will be able to check all details and steps belonging to the shipment till it is forwarded out of our country. Then the customer will be able to follow and check all the details and steps belonging the shipment. We take responsible about the shipment till it is forwarded out of our country. The customer will be responsible for the shipment in the remaining process. Normally, it is a safe and easy process. In the case of something goes wrong, occures a problem or any need of our assistance, we will happily help and do our best anytime. Estimate delivery time will also be shared to the customer by e-mail besides the tracking barcode. Customer will be able to check the shipment with the tracking barcode by visiting the related web page of PTT,  shared below.

http://gonderitakip.ptt.gov.tr/en/

 

Orders shipped outside of Turkey may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be. Customs policies vary widely from country to country; customer should contact to local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Cancel / Returns

To cancel or return your order please e-mail us to info@ayhanyurukcu.com. Items can be returned within 14 days after the product is delivered to the customer. If customer wants to refund or exchange the order, shipment cost is in the responsibility of customer.

Any items returned without original documentation will be rejected. The items must be returned as the same way as delivered, with product, original invoice, product package and all other documents and items completely and undamaged to the address at the bottom of this page. The customer is responsible for any damage or similar cases deteriorating the product, as well as documents and materials sent along with the product which is due to the fault of the client or the shipping company during the shipment.  You may send an e-mail to info@ayhanyurukcu.com. Your delivery and return process will not be accepted unless you proceed without confirmation from us.

Items that have been personalized, resized, customized, damaged or otherwise altered will not be accepted for return. Consumer Protection Law No. 6502 is followed for the return of products. The right of withdrawal cannot be used for products which were customised upon the requests by the client or otherwise altered. 

When we receive the product, experts analyse it. After required expert analysis, if the return of the product is confirmed, refund will be done within 7 business days in the same method of payment that the customer used.  Process of the credit card reimbursement of the returned items depend on the processing of the bank and made within 1 - 4 weeks. VAT and other legal obligations will not be returned unless the original invoice is returned. The customer is responsible for the custom duties, fees, taxes and forwarding charge of the product.

 

Name: AYDESIGNS – AYHAN YURUKCU

Telephone: + 90 532 310 42 82

Address: Molla Fenari Mah. Kurkculer Pazari Sok. No:6/60 Yeni Han 34122 Cemberlitas,  Fatih - Istanbul, Turkey.

 

TERMS OF USE AND PRIVACY POLICY

TERMS OF USE

The Terms of Use which consist; the terms of service of the Website and mobile site, general rules and legal responsibilities thereto, terms provided below, is suggested to be read carefully before using www.ayhanyurukcu.com. If you do not accept these terms and conditions please do not use ayhanyurukcu.com Website or Mobile site. Using this Website or Mobile site and filling the form which contains your personal information indicates that you accept these terms and conditions.

ayhanyurukcu.com reserves the right to vary, reorganize and cease these terms and conditions and information provided in the Website or Mobile site at any time without notice. The changes shall come into force when posted in the Website or Mobile site. ayhanyurukcu.com suggests its users to visit legal disclaimer page in every entrance to the Website. Such conditions are also applied to the Websites where their links are provided.

1. Conditions of Use and Privacy are open to all members of ayhanyurukcu.com. Unless otherwise provided, the services of Website and mobile site are free of charge. Under the circumstances stated below, the Website Management is entitled to ban the member’s Website or Mobile site usage and reserves its legal rights related to person/people who is involved in the below attempts;

1.a. Embedding wrongful, missing, deceptive, immoral or illegal content into the Website,

1.b. Copying the context of the Website or mobile site partially or fully and without permission,

1.c. The user is directly liable from any kind of damages that may occur due sharing the user name and password information whether given to the user or determined by the user and using rights (if such information is used by third parties), to third parties or establishments. Likewise, within the Internet, the user cannot use personal information such as an IP address, electronic mail address, username belong to a third party as well as cannot reach or third party’s private information without consent. The user hereby agree to be liable from any kind of legal or punitive sanctions in the event of such use.

1.d. Using a software which is a threat to the security of the Website or Mobile site, prevents that the Website or Mobile site works properly, taking actions, attempting to take, delete, change actions and receiving information.

2. Using of Content

The copyright, licenses and other intellectual property rights in all material including but not limited to, general view, design and all information, images, AYDESIGNS brand and other brands, www.ayhanyurukcu.com domain name, logo, icon, demonstrative, written, electronic, graphical technical data, software, applied sale system, work method, business model are owned by ayhanyurukcu.com and such material is under legal protection. Without prior consent and giving reference, Material in the Website or Mobile site, including the code and software, shall not be changed, copied, reproduced, translated, reposted, installed on a separate computer, mailed, delivered, presented or distributed. Without prior consent, the Website or Mobile site cannot be, partially or fully, used in a third party website. Otherwise, legal and punitive measures will be applied. ayhanyurukcu.com reserves all of its other rights which are not provided herein.

3. Responsibilities

3.a. In order to serve better, the information (Visit time, period, viewed pages) of the visitors of ayhanyurukcu.com and Mobile site are tracked. Such information are shared with the companies which we cooperate for content development, and upgrade with the purpose of ads and etc., provided that privacy terms are reserved. The purpose is to develop the experience provided to the users of the Website and Mobile site and improve ayhanyurukcu.com.

3.b. The user, while using ayhanyurukcu.com website and mobile site, hereby agrees to comply to the provisions of Turkish Criminal Code, Turkish Commercial Code, Intellectual and Artistic Works Code, Statuary Decree on Protection of Trademark and Patent Rights and legal regulations, Turkish Obligation Code, ancillary legislation, notices and announcements that would be posted related to the services of ayhanyurukcu.com Website and Mobile site. The user hereby agrees to be liable from any kind of legal or punitive sanctions arising out of the misuse of the website which is contrary to law and stated notices.

3.c. The user shall not take any actions which prevent or obstruct other users and visitors from using ayhanyurukcu.com Website and Mobile site. The user shall not force/lock the servers or database through installing automatic programs. The user shall not attempt fraud actions. The user hereby agrees that its membership will be ceased and shall be solely liable from any kind of legal or punitive sanctions in the event such actions are taken.

3.d.The user is responsible to back up the messaging between ayhanyurukcu.com Website and Mobile site which such actions is also suggested by ayhanyurukcu.com. ayhanyurukcu.com cannot be held liable from the lost, damaged or erased data if the backup has not been done by the User.

3.e. Membership cancellation and account deletion can be conducted by the User via ayhanyurukcu.com. The login authority of the user who ends its membership to the Website and Mobile Site will be ceased. The User who terminates its membership for the website agrees that such process is irrevocable. ayhanyurukcu.com may delete any kind of recordings and data belong to the user account which has terminated by ayhanyurukcu.com or the User itself in tis sole discretion. The user cannot raise any claims or demands to be indemnified in respect to the deleted data.

3.f. This Website or Mobile site may contain a link or reference to other websites which are not under control of ayhanyurukcu.com. ayhanyurukcu.com is not responsible from the content of the websites which their links are located in ayhanyurukcu.com.

3.g. ayhanyurukcu.com has the right to reach the user for the purpose of communication, notifying, marketing and other purposes through the information provided by the user in the membership form or updated afterwards such as users address, e-mail address, landline, mobile phone and through other communication information such as letter, e-mail, SMS, phone call and other methods. Unless otherwise notified in written, the user accepts that agreeing on these terms and conditions indicates that ayhanyurukcu.com has any right to carry out the abovementioned communication activities.

3.h. ayhanyurukcu.com may set forth different terms and conditions in relation to some specific sections of the web site. The users and Establishments hereby accepts such terms and conditions.

3.i. Please read the “Privacy Policy” section for further information on the precautions which we have taken to protect user’s personal information and confidentiality and our general policy thereto. The user hereby agrees that the provisions of the Agreement is deemed to be accepted and the Agreement will be effective on the date the User starts to use any service of the web site. You hereby agree that you shall indemnify any kind of damages that ayhanyurukcu.com may suffer if you are in a breach of this Agreement.

ayhanyurukcu.com is entitled to claim the user for a full recourse for any kind of compensation and/or judicial/administrative penalties paid to third parties and/or public institutions due User’s actions which constitutes a breach this under the Agreement terms.

4. Service Availability

4.a ayhanyurukcu.com is entitled to revise this Agreement in its sole discretion without any prior notification in order to provide service availability. ayhanyurukcu.com may unilaterally cease the service temporarily or permanently, change the context of the service or terminate the service at any time without needing any justification. The User agrees on such right. ayhanyurukcu.com will post the updated terms and conditions with the new date in the Website and under the same link. ayhanyurukcu.com, if necessary, will inform the users from such update by sending e-mails. The updated Terms and Conditions shall come into force when posted in ayhanyurukcu.com and usage of the services of ayhanyurukcu.com Website or Mobile site shall be subject to updated Terms and Conditions. We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

4.b The user agrees that the user is deemed to be undertaken to adhere the Agreement on the date the Membership Form has been filled and ratified or any service has been ordered or bought by the user through the web system. This Agreement shall be automatically terminated without any notices upon the end of membership or one of the termination conditions is applied.

5. Privacy Policy

In order to serve you better, ayhanyurukcu.com may require your personal information (Name, age, e-mail, etc.) during membership process. ayhanyurukcu.com can use such information for campaigns or private promotions in respect to your ayhanyurukcu.com profile. Excluding your personal information, some statistical evaluations regarding to the transactions carried out on the web site or mobile site are analysed and kept by ayhanyurukcu.com.

ayhanyurukcu.com, without approval of the user, will not reveal to third parties the information electronically transmitted by the users via the membership forms, use for commercial purposes other than the subject of activity and sell.

ayhanyurukcu.com is using Google Analytics features such as Remarketing, Google Analytics Demographics and Interest Reporting. You can opt out of the Google Display Advertising Features and customise Google Display Network ads using the Ads Settings. Demographical information provided by Google Analytics are used to customize ayhanyurukcu.com and advertisements given by ayhanyurukcu.com pursuant to our User’s interest. This information among with information belong to other users, may be shared with ad publishers during target audience works. By accepting this Confidentiality Agreement, you are hereby approving your information to be shared with ad publishers for the purposes of ads and marketing. This information does not consist personal information (Name, Surname, ID No., Gender, Age etc.) and only used for the works related to the user’s interests and segmenting target audience.

Third party vendors including Google will show the ads of ayhanyurukcu.com Website and Mobile site in the banner areas provided by the publisher’s web sites in the internet. We and third party vendors, including Google, may use first party cookies and third party cookies based on the visits to ayhanyurukcu.com Website and mobile site of the visitors in the past, to gather information regarding the ads, optimise the ads and publish.

We may disclose your information or share it with the competent authorities where such disclosure will be requested as a legal obligation or to act in conformance with the applicable legal requirements or to comply with the legal orders noticed to our side.

We do not store your credit card information requested in payment page, within ayhanyurukcu.com Website and Mobile site server or outsourced companies, in order to provide maximum security to our valued customers. Thus, for the payment transactions which have been conducted under the aforementioned method, it is provided that all the payment transactions are conducted through ayhanyurukcu.com interface between the bank and your computer or mobile phone.

You can always contact us using the contact information provided below. The information entered into to the System by the Customer can only be reached and changed by the Customer. Such information cannot be reached or amended by third parties.

You can easily opt out from the mail delivery list by clicking on the link “Please click if you do not wish to be informed from campaign notices” provided at the bottom of the e-mails sent by ayhanyurukcu.com or, by leaving the “I wish to be delivered Ads and notice e-mails” option empty.

AYDESIGNS – AYHAN YURUKCU

Address: Molla Fenari Mah. Kurkculer Pazari Sok. No:6/60 Yeni Han 34122 Cemberlitas,  Fatih - Istanbul, Turkey.

 

Telephone: + 90 532 310 42 82

E-mail: info@ayhanyurukcu.com